Cancellation and Refund Policy

Cancellation and Refund Policy

At BrokeKicks, we strive to provide you with a hassle-free shopping experience. Here’s what you need to know about our cancellation and refund policy:

1. Order Cancellation:

• You may cancel your order within 24 hours of purchase for a full refund.
• To cancel your order, please contact our customer service team at +918197100882 or email us at Brokekicks2021@gmail.com with your order details.

2. Refund Time Frame:

• Once your order cancellation request is approved, please allow 3-5 business days for the refund to be processed.
• Refunds will be issued to the original method of payment.

3. Refund Status:

• You will receive an email notification once your refund has been processed.
• If you haven’t received your refund within the specified time frame, please contact our customer service team for assistance.

4. Refund Eligibility:

• Refunds are only available for cancelled orders within the specified time frame.
• Once an order has been processed for shipping, it cannot be cancelled, and our standard return policy applies.

5. Return Shipping Costs:

• If your order has already been shipped and you wish to cancel it, you may be responsible for return shipping costs.
• Please refer to our Return Policy for more information on returning items.

6. Contact Us:

• If you have any questions or concerns about our cancellation and refund policy, please don’t hesitate to contact us at +918197100882 or email us at Brokekicks2021@gmail.com.

We’re here to assist you and ensure your satisfaction with every purchase. Thank you for choosing BrokeKicks!

This cancellation and refund policy is effective as of March 14, 2024.